First and foremost, we offer accommodation to people and families in housing crisis.

Our housing projects are arranged in three tiers with varying levels of support;

1. Crisis accommodation

We offer emergency housing to single people in crisis from three sites in Leicester (Mayfield House, The Hollies and Jarvis House). Our crisis accommodation is designed to help those who have multiple and complex needs and therefore require intensive support to help them to prepare for independent living. Referrals to this service can be made via the Local Authority’s Single Access Referral Scheme (SARS). Rough sleepers can access emergency beds at Mayfield House. We can also refer you onto the No Second Night Out Leicestershire pathway. Please contact Action Homeless for further information and advice about NSNO.

For women and children fleeing domestic abuse or in housing crisis, our Bridge House project offers a safe and secure place to stay along with specialist support to help women to overcome trauma and prepare for independent living.

2. Accommodation Assist

Our second stage offer is high quality temporary housing for people who are homeless or threatened with homelessness and need a safe place to live whilst identifying more stable and permanent housing. Our accommodation across Leicester varies to include small shared houses, bedsits and self-contained flats. This accommodation is suitable for individuals and couples who still need a low level of support but have a degree of independence and are largely able to manage their own lives on a day to day basis.

3. Accommodation Plus

Finally, Accommodation Plus offers longer term homes to people who are independent but may benefit from the social aspect of communal living. Our Accommodation Plus properties range from shared houses, self-contained flats to family homes. With Action Homeless acting as the landlord, tenants benefit from the stability and security of having somewhere to call home for as long as they want it.

To make a referral to our Crisis Accommodation, Accommodation Assist, or Accommodation Plus please contact our Duty Desk on 0116 2211 857 or


Looking for something else?

Click here to see our current projects.


If you are working with someone who you feel could benefit from our help please call 0116 2211857 and speak to a member of our team who can offer further information and advice.

We are members of Leicester's Homelessness Charter; working together to tackle homelessness in the city,

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